Frequently Asked Questions

A virtual office lets you register your company at a registered business address without renting a physical office. The address is used for trade registry and tax office records, your mail is received there, and if you wish, your calls are answered in your company’s name.

With a virtual office you do not rent physical workspace; you get services such as a registered address, mail handling and call answering. With a serviced office you work in a furnished, ready-to-use private office. Coworking lets you work in a shared space with flexible membership.

Fixed costs such as rent, service charges, deposits, furniture, a receptionist’s salary and office overheads disappear. You pay a fixed monthly fee only for the services you need.

New companies, e-commerce businesses, independent consultants, remote teams and foreign investors setting up a company in Turkey are the groups that use it most.

A virtual office gives companies a corporate address, a professional image and legal compliance without the cost of a physical office, so you can spend your resources on growing your business instead of rent.

The biggest benefit for small businesses is lower fixed costs. A corporate address and professional call answering give you the image of a larger company on a small budget.

A rented office comes with high set-up and fixed costs: rent, deposit, service charges, furniture and staff. With a virtual office you pay a monthly fee only for the services you need, without any of these.

Yes. For new founders, a virtual office is the most practical way to meet the registered address requirement at low cost. As your business grows, you can move to a serviced office or coworking.

Yes. The Open Up Office address can be used for trade registry and tax office records when you set up a company or change your registered address. As a company registered with the Istanbul Chamber of Commerce since 2011, we handle these processes every day.

After a company is set up or its address changes, the tax office may send an inspector to verify the address. During the visit our team is at the office, shows the documents proving that your company operates at our address under a virtual office contract, and keeps you informed.

Once the required documents are complete and the contract is signed, your address is usually ready to use within 24–48 hours.

For sole proprietorships: a copy of your ID, a certificate of residence from e-Devlet and, if available, your tax certificate. For limited and joint-stock companies: the signature circular, the Trade Registry Gazette, the tax certificate and a copy of the authorised person’s ID. If your company is still being set up, a draft articles of association is enough. Foreign founders need a passport and a notarised Turkish translation. After signing, you can send your documents by email or WhatsApp; if anything is missing, our team will let you know right away.

During business hours, our team answers your calls in your company’s name. The caller’s name, number and message are forwarded to you immediately, and calls can be transferred according to your instructions.

Calls are answered in Turkish.

No. You can forward your existing number to our line and keep it. If you prefer, you can also use a new number that we assign to you.

Mail, parcels, documents and day-to-day admin take time. With a secretarial service, a professional team handles them for you, without hiring a full-time employee.

Every letter and parcel that arrives at your address is logged and you are notified. Our clients will also be able to follow incoming mail notifications in the online client portal.

For current availability and terms, call us or send us a message on WhatsApp. You are also welcome to come and see the office.

No, our quotes exclude 20% VAT. VAT is shown separately on your invoice.

No. Our quotes are clear; we do not charge any set-up or administration fee that is not in the contract.