Kadıköy Kozyatağı, Istanbul — serving businesses since 2011+90 850 532 67 36

Why you need it

Are incoming calls and admin eating into your time?

Every call you miss while in a meeting or on the road can be a lost opportunity. Tracking mail, receiving documents and accepting parcels also pile up and take time away from your actual work. Hiring a full-time secretary for this means salary, insurance and office costs.

  • Calls answered in your company’s name

    Our team answers your calls professionally in your company’s name.

  • Instant message forwarding

    The caller’s name, number and message are forwarded to you right away; important calls are transferred according to your instructions.

  • Document, mail and parcel handling

    Incoming documents, mail and parcels are received and logged on your behalf.

  • Notification and forwarding

    You are informed about everything that arrives; items are stored or forwarded as you instruct.

  • Admin support

    We provide the support you need for day-to-day administrative tasks.

  • Business hours and language

    Service is provided on weekdays from 09:00 to 17:00 (GMT+3). Please note that calls are answered in Turkish.

Who is it for?

Find your use case

New companies

Professional call handling and organised document tracking from day one; no extra staff needed until your team grows.

Lawyers, doctors and consultants

Calls received while you are with a client are never lost, and official notices and documents are tracked reliably.

Remote and overseas companies

Wherever your team is, your calls and documents in Turkey are handled for you.

How it works

Ready in 4 steps

  1. Choose a plan

    Pick the Plus or Premium plan.

  2. Instructions

    Tell us how calls should be answered and how documents and mail should be handled.

  3. Call forwarding

    Forward your existing number to our line, or use a new number that we assign to you.

  4. Service starts

    Your calls are answered in your company’s name and you are notified of everything that arrives.

FAQ

Common questions

For all questions, see our FAQ page.

How does the phone answering service work?

During business hours, our team answers your calls in your company’s name. The caller’s name, number and message are forwarded to you immediately, and calls can be transferred according to your instructions.

In which languages are calls answered?

Calls are answered in Turkish.

Do I need to change my current phone number?

No. You can forward your existing number to our line and keep it. If you prefer, you can also use a new number that we assign to you.

Why use a secretarial service?

Mail, parcels, documents and day-to-day admin take time. With a secretarial service, a professional team handles them for you, without hiring a full-time employee.

How will I know when I receive mail?

Every letter and parcel that arrives at your address is logged and you are notified. Our clients will also be able to follow incoming mail notifications in the online client portal.

Leave Your Calls and Documents to Us

Secretarial and phone answering are included in our Plus and Premium plans. Call us or message us on WhatsApp.