Kadıköy Kozyatağı, Istanbul — serving businesses since 2011+90 850 532 67 36

Privacy Notice (KVKK)

Information notice under the Turkish Personal Data Protection Law No. 6698

This is a courtesy translation provided for information only. In case of any discrepancy, the Turkish version prevails.

Last updated: 27 September 2026

Definitions

In this information notice:

Personal Data:
means any information relating to an identified or identifiable natural person;
Personal Data Protection Law (“KVKK”):
means Law No. 6698 on the Protection of Personal Data, published in the Official Gazette on 7 April 2016;
Open Up Office:
means YEKE SES ve ORGANİZASYON TİC. LTD. ŞTİ.;
Data Processor:
means the natural or legal person who processes Personal Data on behalf of the data controller, under the authority granted by the data controller;
Data Controller:
means the natural or legal person who determines the purposes and means of processing Personal Data and is responsible for establishing and managing the data filing system.

Data Controller

Under KVKK, the personal data you share with us in your capacity as a contact person, member, client, intern, supplier, visitor, tenant, landlord, programme partner and/or business partner, employee or manager will be handled by the legal entity Open Up Office, as data controller, within the scope set out below.

Data controller: Yeke Ses ve Organizasyon Hizmetleri Tic. Ltd. Şti. (MERSİS No: 0947046513600016), 19 Mayıs Mh. Turaboğlu Sk. H. Yazgan İş Merkezi No:4/2, Kozyatağı, Kadıköy, İstanbul, Türkiye.

Purposes of Processing Personal Data

In accordance with Articles 4, 5 and 6 of KVKK, your personal data will be processed:

  • lawfully and fairly;
  • accurately and, where necessary, kept up to date;
  • for specified, explicit and legitimate purposes;
  • in a manner that is relevant, limited and proportionate to the purposes for which it is processed;
  • in compliance with the rule of retention for the period required by the relevant legislation or by the purpose of processing, and in connection with the activities of Open Up Office set out below.

For the performance of the contracts between us and the fulfilment of their terms and conditions:

  • coordination and conduct of work and communication relating to the goods and services supplied to the Company by you or by the company you represent, and quality control and evaluation of the performance of services/contracts;
  • keeping financial and accounting records and carrying out payment transactions;
  • ensuring communication between suppliers, business partners, external service providers and clients;
  • tracking secretarial and reception activities;
  • obtaining support from supplier employees.

Your data may be processed where necessary for implementing our company policies.

Your data may be processed to exercise our right of defence or to fulfil our legal obligations where requested in accordance with due legal process.

Your data may be processed to fulfil legal obligations such as ensuring and supervising occupational health and safety at the Company’s workplace and building.

Transfer of Personal Data

In accordance with Articles 8 and 9 of KVKK, your personal data may be transferred, within the purposes listed above and within the conditions and purposes for processing personal data, to third parties deemed necessary for the continuation of Open Up Office’s activities (programme partners, cooperating institutions, suppliers, Open Up Office managers/employees, building management/security, professional advisers, accountants and auditors from whom the Company receives services, information technology and archiving service providers, banks, legally authorised public institutions and organisations, legally authorised private-law persons, or foreign countries).

Method and Legal Basis of Collecting Personal Data

Your personal data may be collected by Open Up Office through channels such as:

  • Open Up Office virtual office and serviced office application forms;
  • the contact and quotation form on the Open Up Office website;
  • conversations by WhatsApp, email and telephone;
  • calls answered as part of the telephone answering (secretarial) service we provide on behalf of our customers;
  • quotation forms made by telephone and via social media;
  • job application forms;
  • lease agreements;

and, on different legal grounds, may be collected, processed and transferred for the purposes set out in this Information Notice, in accordance with the basic principles laid down by KVKK and within the scope of the personal data processing conditions and purposes set out in Articles 5 and 6 of KVKK, in order to continue the activities of Open Up Office.

Contact Form on Our Website

The name, company, phone number, email address, package of interest and message you send through the contact form on our website are processed to respond to your enquiry, send you a quotation and, if you wish, conclude a contract, on the basis of Article 5(2)(c) KVKK (directly related to the conclusion of a contract) and Article 5(2)(f) KVKK (legitimate interest). Your explicit consent is not required for this processing.

Telephone Answering Service and Call Recordings

When we provide a telephone answering (secretarial) service on behalf of our customers, we process information such as the caller’s name, phone number and message on behalf of and on the instructions of that customer. For these calls, the data controller is the customer on whose behalf we answer the call; Open Up Office acts as data processor. To exercise your rights regarding this data, you may contact the company you called.

Calls to our switchboard are recorded for quality control and as evidence in the event of a dispute (Article 5(2)(f) KVKK, legitimate interest). Call recordings are kept for 6 months and deleted at the end of that period.

External Content (Google Maps) and Transfers Abroad

The Google Map on our Contact page is loaded only if you allow “External content” in the cookie notice or choose to show the map using the button on it. When the map loads, your IP address and browser information are sent to Google LLC (USA) and may be processed on servers outside Turkey. This transfer is based on your explicit consent (Article 9 KVKK); you can withdraw it at any time using the “Cookie Settings” link at the bottom of the page.

Visit Statistics (Google Analytics)

If you allow “Analytics” in the cookie notice, Google Analytics is used to measure and improve how our website is used. The pages you visit, where you came from (e.g. a search engine), device and browser information, your approximate location (city or country level) and interactions such as submitting a form or clicking a phone or WhatsApp link are sent to Google LLC (USA) together with a random identifier set by a cookie, and may be processed on servers outside Turkey. Form details such as your name, phone number or email address are not sent to Google Analytics. This processing and the transfer abroad are based on your explicit consent (Article 5(1) and Article 9 KVKK); you can withdraw it at any time using the “Cookie Settings” link at the bottom of the page.

Retention Periods

  • Data of applicants who do not become customers (those who request information or a quotation by form, phone, WhatsApp or email): 12 months from the date of the enquiry (if you become a customer within this period, your data is kept as customer data);
  • call recordings: 6 months;
  • Google Analytics visit statistics: up to 14 months;
  • customer data: for the duration of the contract and, after it ends, for the periods required by law (e.g. 10 years for commercial books and records).

Personal data whose retention period has expired is deleted, destroyed or anonymised.

Rights of the Data Subject

Under Article 11 of KVKK, everyone has the right to apply to the data controller and, with regard to themselves:

  1. a) to learn whether their personal data is being processed,
  2. b) to request information if their personal data has been processed,
  3. c) to learn the purpose of processing and whether the data is used in line with that purpose,
  4. ç) to know the third parties, in Turkey or abroad, to whom their personal data is transferred,
  5. d) to request the correction of personal data that is incomplete or inaccurately processed,
  6. e) to request the erasure or destruction of personal data within the conditions set out in KVKK,
  7. f) to request that the operations carried out under paragraphs (d) and (e) be notified to third parties to whom the personal data has been transferred,
  8. g) to object to a result against them arising from the analysis of the processed data exclusively by automated systems,
  9. ğ) to claim compensation for damages if they suffer damage due to the unlawful processing of their personal data.

If you apply to Open Up Office in writing regarding the rights above, your request will be answered free of charge within 30 (thirty) days at the latest, depending on its nature.

Your application must be clear and comprehensible, accompanied by documents identifying you and your address, and must be submitted in writing with a wet signature, by hand, by post or through a notary, to YEKE Ses ve Organizasyon Hizmetleri Tic. Ltd. Şti. (Open Up Office), 19 Mayıs Mh. Turaboğlu sk. H. Yazgan İş Merkezi, No:4/2 Kozyatağı Kadıköy-İstanbul.

Contact Details

Company name
Yeke Ses ve Organizasyon Hizmetleri Tic. Ltd. Şti.
Address
19 Mayıs Mh. Turaboğlu sk. H. Yazgan İş Merkezi, No:4/2 Kozyatağı Kadıköy-İstanbul
Website
www.openupoffice.com
Email
info@openupoffice.com
Phone
+90 850 532 6736